Privacy Policy

BeginnersCopy respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what personal information we may collect when you visit beginnerscopy.co.ke, contact us, enquire about our services, or otherwise interact with BeginnersCopy through this website.
1. Who We Are
BeginnersCopy is operated by Esther Wonge, based in Nairobi, Kenya.
For personal information collected through this website, BeginnersCopy/Esther Wonge acts as the data controller, meaning we determine how and why your personal information is collected and used.
If you have questions about how your personal information is handled, you can contact us through our Contact page.
2. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Information you provide to us
When you contact or enquire with BeginnersCopy, you may provide information such as:
* your name;
* email address;
* telephone or WhatsApp number;
* business or organisation name;
* website address;
* information about your business, website or project; and
* any other information you choose to include in your message.
You are not required to provide information that is not necessary for us to respond to your enquiry. However, if you do not provide information needed to respond to a request or provide a service, we may not be able to do so.
Information collected automatically
When you visit our website, some technical information may be collected automatically, depending on the cookies, analytics and other technologies currently in use on the website.
This may include information such as:
* IP address;
* browser and device type;
* operating system;
* pages visited;
* approximate location derived from technical information;
* referring website; and
* information about how you interact with the website.
We use this information primarily to understand website usage, maintain security, and improve website performance and user experience.
3. How We Use Your Information
We may use personal information to:
* respond to enquiries and messages;
* communicate with you about BeginnersCopy services;
* prepare or discuss a potential project;
* provide services you have requested;
* manage our relationship with clients;
* send marketing communications where you have requested or consented to receive them;
* understand how visitors use our website;
* improve our website, services and user experience;
* maintain the security and functionality of the website;
* comply with legal or regulatory obligations; and
* protect our legitimate business interests and resolve disputes where necessary.
We do not sell or rent your personal information.
4. Legal Basis for Processing
Where applicable, we process personal information on the basis of:
* your consent;
* the steps necessary to respond to your enquiry or enter into a service relationship with you;
* our legitimate interests in operating, improving and securing our business and website; or
* a legal obligation that requires us to process the information.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before you withdrew it.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help a website remember information about your visit and understand how the website is being used. Depending on the technologies currently installed on the website, we may use cookies for purposes such as:
* essential website functionality;
* remembering preferences;
* understanding website traffic and usage;
* improving website performance; and
* analytics.
You can manage or disable cookies through your browser settings. Some cookies may be necessary for parts of the website to function correctly.
Where applicable, we will provide additional information or controls for non-essential cookies.
6. Third-Party Services
We may use third-party providers to help us operate the website and business.
Depending on the services currently in use, these may include providers for:
* website hosting;
* domain and website infrastructure;
* website forms;
* analytics; 
* website security;
* cloud storage or business administration; and
* communications such as WhatsApp.
These providers may process personal information on our behalf or collect information directly in accordance with their own terms and privacy policies.
We only use third-party services that are reasonably necessary for operating our website and business.
Where personal information is processed outside Kenya, we take reasonable steps to ensure that the processing is subject to appropriate data-protection safeguards as required by applicable law.
7. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, online service or method of transmitting information over the internet can be guaranteed to be completely secure.
You should avoid sending sensitive information through ordinary website forms or email unless we specifically request it through an appropriate secure method.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. For example, we may retain information relating to enquiries and client relationships for as long as reasonably necessary to:
* respond to your enquiry;
* provide or administer services;
* maintain appropriate business records;
* comply with legal or accounting requirements;
* resolve disputes; or
* protect our legal rights.
When personal information is no longer reasonably required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to any legal or legitimate business requirement to retain it.
9. Your Data Protection Rights
Under applicable Kenyan data-protection law, you may have rights including:
* the right to be informed about how your personal information is being used;
* the right to access personal information we hold about you;
* the right to request correction of inaccurate or misleading information;
* the right to request deletion of personal information in applicable circumstances;
* the right to object to certain processing;
* the right to request restriction of processing in applicable circumstances;
* the right to data portability where applicable; and
* the right to withdraw consent where processing is based on consent.
These rights are subject to the circumstances and limitations provided by applicable law. The ODPC identifies these as key data-subject rights under Kenya’s data-protection framework.
To exercise a right or ask a question about your personal information, please contact us through our Contact page.
10. Marketing Communications
If you choose to subscribe to any of our marketing communication channels, we may use the contact information you provide to send you those communications.
You can unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us.
We will not use your contact information for marketing communications where you have opted out, except where otherwise permitted by applicable law.
11. Children’s Privacy
Our website and services are intended for businesses and general audiences and are not directed specifically at children.
We do not knowingly collect personal information from children for the purpose of providing marketing communications or business services.
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.
12. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of websites that we do not operate.
We encourage you to review the privacy policy of any third-party website before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, data-processing practices or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this page.
We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, want to exercise your data-protection rights, or have concerns about how your personal information is being handled, please contact us through our:
Contact page
You may also have the right to lodge a complaint with Kenya’s Office of the Data Protection Commissioner (ODPC). The ODPC is responsible for regulating personal-data processing and providing remedies relating to data-protection rights in Kenya.